ECTS - Process Analysis and Improvement
Process Analysis and Improvement (ISE515) Course Detail
| Course Name | Course Code | Season | Lecture Hours | Application Hours | Lab Hours | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| Process Analysis and Improvement | ISE515 | Area Elective | 3 | 0 | 0 | 3 | 5 |
| Pre-requisite Course(s) |
|---|
| N/A |
| Course Language | English |
|---|---|
| Course Type | Information Systems Engineering Elective Courses |
| Course Level | Ph.D. |
| Mode of Delivery | Face To Face |
| Learning and Teaching Strategies | Lecture. |
| Course Lecturer(s) |
|
| Course Objectives | The objectives of this course are to explain the approaches for analyzing and documenting business processes and to explore various techniques, models and tools in order to support the work. |
| Course Learning Outcomes |
The students who succeeded in this course;
|
| Course Content | Business process concepts, process change drivers, business process mapping, business process strategy, business rule analysis, measuring the process, business process analysis, process improvement approaches, six Sigma, process reengineering, overview of enabling technologies. |
Weekly Subjects and Releated Preparation Studies
| Week | Subjects | Preparation |
|---|---|---|
| 1 | Introduction to Process Analysis and Improvement | Chapter 1, Havey Chapter 1 |
| 2 | Despcription of a Good BPM Arhitecture | Havey Chapter 2 |
| 3 | Process Theory | Chapter 3 |
| 4 | Process Design Patterns | Havey Chapter 4 |
| 5 | Process Analysis and Improvement Using Visio | Chapter 2,3 |
| 6 | Data Management and Analysis Using Excel | Chapter 4, 5 |
| 7 | Workflow Management | Havey Chapter 7 |
| 8 | Process Simulation | Chapter 6, 7 |
| 9 | Process Simulation | Chapter 6, 7 |
| 10 | Visual Basic for Applications: Computer Based Tools Integration | Chapter 8 |
| 11 | Process Analysis and Improvement Application: Customer Service Center | Chapter 9 |
| 12 | Process Analysis and Improvement Application: Supply Chain Management | Chapter 10 |
| 13 | Student Process Analysis and Improvement Projects | Chapter 11 |
| 14 | Future of Computer Based Tools for Process Analysis and Improvement | Chapter 12 |
| 15 | Final Examination Period | Review of topics |
| 16 | Final Examination Period | Review of topics |
Sources
| Course Book | 1. Seppanen, M. S., Kumar, S., Chandra, C., Process Analysis and Improvement: Tools and Techniques, McGraw-Hill, 2005. ISBN: 0072857129 |
|---|---|
| Other Sources | 2. Havey, M., Essential Business Process Modeling, O'Reilly Media, 2005 |
| 3. Harmon, P., Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals, Morgan Kaufmann (The MK/OMG Press), 2007. | |
| 4. Harrington, H. J., Esseling, E. K. C., Van Nimwegen, H., Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement, McGraw-Hill, 1997. | |
| 5. Persse, J. R., Process Improvement Essentials: CMMI, Six SIGMA, and ISO 9001, O'Reilly Media, 2006. |
Evaluation System
| Requirements | Number | Percentage of Grade |
|---|---|---|
| Attendance/Participation | - | - |
| Laboratory | - | - |
| Application | - | - |
| Field Work | - | - |
| Special Course Internship | - | - |
| Quizzes/Studio Critics | - | - |
| Homework Assignments | 3 | 30 |
| Presentation | - | - |
| Project | - | - |
| Report | - | - |
| Seminar | - | - |
| Midterms Exams/Midterms Jury | 1 | 30 |
| Final Exam/Final Jury | 1 | 40 |
| Toplam | 5 | 100 |
| Percentage of Semester Work | |
|---|---|
| Percentage of Final Work | 100 |
| Total | 100 |
Course Category
| Core Courses | |
|---|---|
| Major Area Courses | |
| Supportive Courses | X |
| Media and Managment Skills Courses | |
| Transferable Skill Courses |
The Relation Between Course Learning Competencies and Program Qualifications
| # | Program Qualifications / Competencies | Level of Contribution | ||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | ||
| 1 | To become familiar with the state-of-the art and the literature in the software engineering research domain | |||||
| 2 | An ability to conduct world-class research in software engineering and publish scholarly articles in top conferences and journals in the area | |||||
| 3 | Be able to conduct quantitative and qualitative studies in software engineering | |||||
| 4 | Acquire skills needed to bridge software engineering academia and industry and to develop and apply scientific software engineering approaches to solve real-world problems | X | ||||
| 5 | An ability to access information in order to follow recent developments in science and technology and to perform scientific research or implement a project in the software engineering domain. | X | ||||
| 6 | An understanding of professional, legal, ethical and social issues and responsibilities related to Software Engineering. | X | ||||
| 7 | Skills in project and risk management, awareness about importance of entrepreneurship, innovation and long-term development, and recognition of international standards of excellence for software engineering practices standards and methodologies. | X | ||||
| 8 | An understanding about the impact of Software Engineering solutions in a global, environmental, societal and legal context while making decisions. | |||||
| 9 | Promote the development, adoption and sustained use of standards of excellence for software engineering practices. | X | ||||
ECTS/Workload Table
| Activities | Number | Duration (Hours) | Total Workload |
|---|---|---|---|
| Course Hours (Including Exam Week: 16 x Total Hours) | |||
| Laboratory | |||
| Application | |||
| Special Course Internship | |||
| Field Work | |||
| Study Hours Out of Class | 16 | 5 | 80 |
| Presentation/Seminar Prepration | |||
| Project | |||
| Report | |||
| Homework Assignments | 3 | 15 | 45 |
| Quizzes/Studio Critics | |||
| Prepration of Midterm Exams/Midterm Jury | 1 | 20 | 20 |
| Prepration of Final Exams/Final Jury | 1 | 30 | 30 |
| Total Workload | 175 | ||