ECTS - Total Quality Management in Health Care Organizations
Total Quality Management in Health Care Organizations (SY503) Course Detail
Course Name | Course Code | Season | Lecture Hours | Application Hours | Lab Hours | Credit | ECTS |
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Total Quality Management in Health Care Organizations | SY503 | Area Elective | 3 | 0 | 0 | 3 | 5 |
Pre-requisite Course(s) |
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N/A |
Course Language | Turkish |
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Course Type | Technical Elective Courses |
Course Level | Social Sciences Master's Degree |
Mode of Delivery | Face To Face |
Learning and Teaching Strategies | Lecture, Demonstration, Question and Answer. |
Course Lecturer(s) |
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Course Objectives | Implementation of total quality management philosophy in health institutions |
Course Learning Outcomes |
The students who succeeded in this course;
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Course Content | Total quality management, ISO 9001:2008 standarts, JCI hospital acreditation standarts, health care standarts of Turkish Ministry of Health, patient safety standarts and how to control quality system. |
Weekly Subjects and Releated Preparation Studies
Week | Subjects | Preparation |
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1 | The development of the concept of quality | course book ch.1 |
2 | Total Quality Management in health care organization | course book ch.2 |
3 | Benefits of Total Quality Management in health care | course book ch.3 |
4 | The concept of process and basic, support and management processes. | course book ch.4 |
5 | Process management and Quality improvement methods | course book ch.4 |
6 | ISO 9001:2008 | course book ch.5 |
7 | ISO 9001:2008 | course book ch.5 |
8 | Midterm Exam | |
9 | JCI Hospital Akreditation Standarts | course book ch.6 |
10 | JCI Hospital Akreditation Standarts | course book ch.6 |
11 | Health care standarts of Turkish Ministry of Health | course book ch.7 |
12 | Health care standarts of Turkish Ministry of Health | course book ch.7 |
13 | Audit and impropriety management | course book ch.8 |
14 | Risk management in patient safety and facility management | course book ch.8 |
15 | İnternal Quality Oditor Education | course book ch.8 |
16 | Final Exam |
Sources
Course Book | 1. ISO 9001:2008 Standarts, JCI Standarts, Health care standarts of Turkish Ministry of Healt and presentations |
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Evaluation System
Requirements | Number | Percentage of Grade |
---|---|---|
Attendance/Participation | - | - |
Laboratory | - | - |
Application | - | - |
Field Work | - | - |
Special Course Internship | - | - |
Quizzes/Studio Critics | - | - |
Homework Assignments | 3 | 30 |
Presentation | - | - |
Project | - | - |
Report | - | - |
Seminar | - | - |
Midterms Exams/Midterms Jury | 1 | 30 |
Final Exam/Final Jury | 1 | 40 |
Toplam | 5 | 100 |
Percentage of Semester Work | 50 |
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Percentage of Final Work | 50 |
Total | 100 |
Course Category
Core Courses | |
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Major Area Courses | X |
Supportive Courses | |
Media and Managment Skills Courses | |
Transferable Skill Courses |
The Relation Between Course Learning Competencies and Program Qualifications
# | Program Qualifications / Competencies | Level of Contribution | ||||
---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | ||
1 | Combines and applies the knowledge of their undergraduate field with business administration knowledge. | X | ||||
2 | Acquires the ability to take responsibility and produce constructive solutions when faced with unforeseen complex situations (e.g., crises) related to healthcare management. | X | ||||
3 | Understands the fundamental concepts and core functions of healthcare management at an expert level. | X | ||||
4 | Gains knowledge of research methods and techniques and applies them. | X | ||||
5 | Carries out the necessary activities (taking risks, securing resources, conducting market analysis, preparing business plans, etc.) to create a new business with innovative thinking or to apply acquired knowledge in the field of healthcare management. | X | ||||
6 | Uses appropriate project management techniques to effectively plan projects. | X | ||||
7 | Generates innovative and creative ideas and implements them. | X | ||||
8 | Acquires knowledge of accessing scientific information, monitoring current literature, evaluating, and applying it in the field of healthcare management. | X | ||||
9 | Conveys business-related information using effective verbal, written, and visual communication methods. | X | ||||
10 | Develops awareness of professional ethics, environmental sensitivity, sustainability, social responsibility, and cultural, social, and universal values. | X | ||||
11 | Works effectively with different disciplines or multicultural teams, takes responsibility, conducts risk analysis, adapts to change, thinks critically, and takes initiative in problem-solving. | X | ||||
12 | Conducts the necessary literature review, identifies the research problem, develops hypotheses, designs the research, reaches conclusions using qualitative and quantitative methods, and as a result, possesses the ability to produce academic publications. | X |
ECTS/Workload Table
Activities | Number | Duration (Hours) | Total Workload |
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Course Hours (Including Exam Week: 16 x Total Hours) | 16 | 2 | 32 |
Laboratory | |||
Application | |||
Special Course Internship | |||
Field Work | |||
Study Hours Out of Class | 14 | 2 | 28 |
Presentation/Seminar Prepration | |||
Project | |||
Report | |||
Homework Assignments | 3 | 5 | 15 |
Quizzes/Studio Critics | |||
Prepration of Midterm Exams/Midterm Jury | 1 | 25 | 25 |
Prepration of Final Exams/Final Jury | 1 | 25 | 25 |
Total Workload | 125 |