Business Process Reengineering (IE320) Course Detail

Course Name	Course Code	Season	Lecture Hours	Application Hours	Lab Hours	Credit	ECTS
Business Process Reengineering	IE320	Area Elective	3	0	0	3	5

Pre-requisite Course(s)
N/A

Course Language	English
Course Type	Elective Courses
Course Level	Bachelor’s Degree (First Cycle)
Mode of Delivery	Face To Face
Learning and Teaching Strategies	Lecture, Observation Case Study, Problem Solving, Team/Group, Project Design/Management.
Course Coordinator
Course Lecturer(s)
Course Assistants
Course Objectives	This course aims to provide students with a practical and effective set of skills, techniques and methods for identifying, mapping, measuring, objectively analyzing and improving business processes and practices within enterprise and across enterprise boundaries with customers, suppliers and business partners.
Course Learning Outcomes	The students who succeeded in this course; Students will be able to develop process maps that clearly depict how your business really works. Students will acquire analysis techniques which quickly identify process gaps. Students will differentiate process refinement, redesign and reengineering. Students will be able to plan, conduct and implement process change.
Course Content	Identifying, mapping, measuring, objectively analyzing and improving business processes and practices within enterprise and across enterprise boundaries with customers, suppliers and business partners; best practices, supporting techniques and practical knowledge gleaned from the experience of numerous real-world projects.

Weekly Subjects and Releated Preparation Studies

Week	Subjects	Preparation
1	Introduction
2	Business Process Mapping
3	Business Process Strategy
4	Business Rule Analysis
5	Measuring the Process
6	Business Process Analysis
7	Midterm
8	Process Improvement Tactics
9	Overview of Enabling Technologies
10	Process Improvement Case Study/Workshop
11	Implementing Process Improvements
12	Business Process Considerations
13	Presentation by Students
14	Presentation by Students
15	Final Examination Period
16	Final Examination Period

Sources

Course Book	1. Khan, R., Business Process Management: A Practical Guide, MK Press, 2003 Florida.
Other Sources	2. Jacka, M. and Keller P., Business Process Mapping: Improving Customer Satisfaction, , John Wiley 2002, Canada.
	3. Frost, B., Measuring Performance: Using the new metrics to deploy strategy and improve performance, measurement international, 2000 Ny.
	4. Kaydos, W., Operational Performance Measurement: Increasing Total Productivity, CRC Press 1999, Florida.

Evaluation System

Requirements	Number	Percentage of Grade
Attendance/Participation	-	-
Laboratory	-	-
Application	-	-
Field Work	-	-
Special Course Internship	-	-
Quizzes/Studio Critics	-	-
Homework Assignments	-	-
Presentation	-	-
Project	1	30
Report	-	-
Seminar	-	-
Midterms Exams/Midterms Jury	1	30
Final Exam/Final Jury	1	40
Toplam	3	100

Percentage of Semester Work	60
Percentage of Final Work	40
Total	100

Course Category

Core Courses	X
Major Area Courses
Supportive Courses
Media and Managment Skills Courses
Transferable Skill Courses

The Relation Between Course Learning Competencies and Program Qualifications

#	Program Qualifications / Competencies	Level of Contribution
#	Program Qualifications / Competencies	1	2	3	4	5
1	Gain sufficient knowledge in mathematics, science and computing; be able to use theoretical and applied knowledge in these areas to solve engineering problems related to information systems.			X
2	To be able to identify, define, formulate and solve complex engineering problems; to be able to select and apply appropriate analysis and modeling methods for this purpose.
3	Designs a complex system, process, device or product under realistic constraints and conditions to meet specific requirements; applies modern design methods for this purpose.
4	To be able to develop, select and use modern techniques and tools required for the analysis and solution of complex problems encountered in information systems engineering applications; to be able to use information technologies effectively.			X
5	Designs and conducts experiments, collects data, analyzes and interprets results to investigate complex engineering problems or research topics specific to the discipline of information systems engineering.
6	Can work effectively in disciplinary and multidisciplinary teams; can work individually.
7	a. Communicates effectively both orally and in writing; writes effective reports and understands written reports, prepares design and production reports, makes effective presentations, gives and receives clear and understandable instructions. b. Knows at least one foreign language.
8	To be aware of the necessity of lifelong learning; to be able to access information, to be able to follow developments in science and technology and to be able to renew himself/herself continuously.
9	a. Acts in accordance with the principles of ethics, gains awareness of professional and ethical responsibility. b. Gains knowledge about the standards used in information systems engineering applications.
10	a. Gains knowledge about business life practices such as project management, risk management and change management. b. Gains awareness about entrepreneurship and innovation. c. Gains knowledge about sustainable development.
11	a. To be able to acquire knowledge about the universal and social effects of information systems engineering applications on health, environment and safety and the problems of the era reflected in the field of engineering. b. Gains awareness of the legal consequences of engineering solutions.

ECTS/Workload Table

Activities	Number	Duration (Hours)	Total Workload
Course Hours (Including Exam Week: 16 x Total Hours)	16	3	48
Laboratory
Application
Special Course Internship
Field Work
Study Hours Out of Class	16	2	32
Presentation/Seminar Prepration	1	2	2
Project	1	30	30
Report
Homework Assignments
Quizzes/Studio Critics
Prepration of Midterm Exams/Midterm Jury	1	5	5
Prepration of Final Exams/Final Jury	1	8	8
Total Workload			125