ECTS - Total Quality Management in Health Care Organizations
Total Quality Management in Health Care Organizations (SY503) Course Detail
| Course Name | Course Code | Season | Lecture Hours | Application Hours | Lab Hours | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| Total Quality Management in Health Care Organizations | SY503 | General Elective | 3 | 0 | 0 | 3 | 5 |
| Pre-requisite Course(s) |
|---|
| N/A |
| Course Language | Turkish |
|---|---|
| Course Type | Technical Elective Courses |
| Course Level | Social Sciences Master's Degree |
| Mode of Delivery | Face To Face |
| Learning and Teaching Strategies | Lecture, Demonstration, Question and Answer. |
| Course Lecturer(s) |
|
| Course Objectives | Implementation of total quality management philosophy in health institutions |
| Course Learning Outcomes |
The students who succeeded in this course;
|
| Course Content | Total quality management, ISO 9001:2008 standarts, JCI hospital acreditation standarts, health care standarts of Turkish Ministry of Health, patient safety standarts and how to control quality system. |
Weekly Subjects and Releated Preparation Studies
| Week | Subjects | Preparation |
|---|---|---|
| 1 | The development of the concept of quality | course book ch.1 |
| 2 | Total Quality Management in health care organization | course book ch.2 |
| 3 | Benefits of Total Quality Management in health care | course book ch.3 |
| 4 | The concept of process and basic, support and management processes. | course book ch.4 |
| 5 | Process management and Quality improvement methods | course book ch.4 |
| 6 | ISO 9001:2008 | course book ch.5 |
| 7 | ISO 9001:2008 | course book ch.5 |
| 8 | Midterm Exam | |
| 9 | JCI Hospital Akreditation Standarts | course book ch.6 |
| 10 | JCI Hospital Akreditation Standarts | course book ch.6 |
| 11 | Health care standarts of Turkish Ministry of Health | course book ch.7 |
| 12 | Health care standarts of Turkish Ministry of Health | course book ch.7 |
| 13 | Audit and impropriety management | course book ch.8 |
| 14 | Risk management in patient safety and facility management | course book ch.8 |
| 15 | İnternal Quality Oditor Education | course book ch.8 |
| 16 | Final Exam |
Sources
| Course Book | 1. ISO 9001:2008 Standarts, JCI Standarts, Health care standarts of Turkish Ministry of Healt and presentations |
|---|
Evaluation System
| Requirements | Number | Percentage of Grade |
|---|---|---|
| Attendance/Participation | - | - |
| Laboratory | - | - |
| Application | - | - |
| Field Work | - | - |
| Special Course Internship | - | - |
| Quizzes/Studio Critics | - | - |
| Homework Assignments | 3 | 30 |
| Presentation | - | - |
| Project | - | - |
| Report | - | - |
| Seminar | - | - |
| Midterms Exams/Midterms Jury | 1 | 30 |
| Final Exam/Final Jury | 1 | 40 |
| Toplam | 5 | 100 |
| Percentage of Semester Work | 50 |
|---|---|
| Percentage of Final Work | 50 |
| Total | 100 |
Course Category
| Core Courses | |
|---|---|
| Major Area Courses | X |
| Supportive Courses | |
| Media and Managment Skills Courses | |
| Transferable Skill Courses |
The Relation Between Course Learning Competencies and Program Qualifications
| # | Program Qualifications / Competencies | Level of Contribution | ||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | ||
| 1 | Combines and applies the knowledge of their undergraduate field with business administration knowledge. | X | ||||
| 2 | Acquires the ability to take responsibility and produce constructive solutions when faced with unforeseen complex situations (e.g., crises) related to healthcare management. | X | ||||
| 3 | Understands the fundamental concepts and core functions of healthcare management at an expert level. | X | ||||
| 4 | Gains knowledge of research methods and techniques and applies them. | X | ||||
| 5 | Carries out the necessary activities (taking risks, securing resources, conducting market analysis, preparing business plans, etc.) to create a new business with innovative thinking or to apply acquired knowledge in the field of healthcare management. | X | ||||
| 6 | Uses appropriate project management techniques to effectively plan projects. | X | ||||
| 7 | Generates innovative and creative ideas and implements them. | X | ||||
| 8 | Acquires knowledge of accessing scientific information, monitoring current literature, evaluating, and applying it in the field of healthcare management. | X | ||||
| 9 | Conveys business-related information using effective verbal, written, and visual communication methods. | X | ||||
| 10 | Develops awareness of professional ethics, environmental sensitivity, sustainability, social responsibility, and cultural, social, and universal values. | X | ||||
| 11 | Works effectively with different disciplines or multicultural teams, takes responsibility, conducts risk analysis, adapts to change, thinks critically, and takes initiative in problem-solving. | X | ||||
| 12 | Conducts the necessary literature review, identifies the research problem, develops hypotheses, designs the research, reaches conclusions using qualitative and quantitative methods, and as a result, possesses the ability to produce academic publications. | X | ||||
| 13 | . | |||||
ECTS/Workload Table
| Activities | Number | Duration (Hours) | Total Workload |
|---|---|---|---|
| Course Hours (Including Exam Week: 16 x Total Hours) | 16 | 2 | 32 |
| Laboratory | |||
| Application | |||
| Special Course Internship | |||
| Field Work | |||
| Study Hours Out of Class | 14 | 2 | 28 |
| Presentation/Seminar Prepration | |||
| Project | |||
| Report | |||
| Homework Assignments | 3 | 5 | 15 |
| Quizzes/Studio Critics | |||
| Prepration of Midterm Exams/Midterm Jury | 1 | 25 | 25 |
| Prepration of Final Exams/Final Jury | 1 | 25 | 25 |
| Total Workload | 125 | ||