Housekeeping Management (TKİŞ204) Course Detail

Course Name Course Code Season Lecture Hours Application Hours Lab Hours Credit ECTS
Housekeeping Management TKİŞ204 1 0 0 3 6
Pre-requisite Course(s)
Course Language Turkish
Course Type N/A
Course Level Associate (Short Cycle)
Mode of Delivery Distance
Learning and Teaching Strategies Lecture, Demonstration, Discussion, Question and Answer.
Course Coordinator
Course Lecturer(s)
Course Assistants
Course Objectives The main objective of the course is to provide information about the principles of housekeeping department.
Course Learning Outcomes The students who succeeded in this course;
  • To understand the importance of housekeeping department in the hotel operations
  • To apply theoretical and practical issues of housekeeping
Course Content Hospitality Industry, The housekeeping profession, planning and organizing the housekeeping department, HRM in Housekeeping department, guest room cleaning and practice, Public Area and Other types of cleaning,safety and security, hygiene, on premise laundry management

Weekly Subjects and Releated Preparation Studies

Week Subjects Preparation
1 Hospitality Industry: An Overview Chapter 1
2 The Housekeeping Profession: The role of Housekeeping Department in Hospitality Operations Chapter 2
3 Planning the Housekeeping Department Chapter 3
4 Organizing the Housekeeping Department Chapter 4
5 HRM in Housekeeping Department Chapter 5
6 Mid Term Midterm
7 Training, Scheduling Chapter 6
8 Motivating and Disciplining Chapter 7
9 Guest room cleaning Chapter 8
10 Case Studies Chapter 9
11 Public Area and Other types of cleaning Chapter 10
12 Safety and Security Chapter 11
13 Inventory management in Housekeeping Department Chapter 12
14 Hygiene Chapter 13
15 On premise laundry management Chapter 14
16 Final Exam Final Exam


Course Book 1. Ninemeier, J.D., Hayes, D. Ve Hayes, D. (2006), Professional Front Office Management, U.S. : Pearson Education

Evaluation System

Requirements Number Percentage of Grade
Attendance/Participation 1 5
Laboratory - -
Application - -
Field Work - -
Special Course Internship - -
Quizzes/Studio Critics 1 10
Homework Assignments - -
Presentation - -
Project - -
Report - -
Seminar - -
Midterms Exams/Midterms Jury 1 20
Final Exam/Final Jury 1 65
Toplam 4 100
Percentage of Semester Work 35
Percentage of Final Work 65
Total 100

Course Category

Core Courses X
Major Area Courses
Supportive Courses
Media and Managment Skills Courses
Transferable Skill Courses

The Relation Between Course Learning Competencies and Program Qualifications

# Program Qualifications / Competencies Level of Contribution
1 2 3 4 5
1 The skills of understanding, explaining, and using the fundamental concepts of tourism and accommodation management X
2 Analyzing and designing management techniques and practices in tourism and accommodations X
3 Understanding the planning, organizing, executing, coordinating and control functions of tourism and accommodation management, along with explanation and implementation of them. X
4 Understanding the strategic, tactical and operational dimensions of the tourism and accommodation management. X
5 Ability to use the modern techniques and technological devices of tourism industry. X
6 Improving the ability to effectively implement the knowledge and skills in alternative tourism areas. X
7 Concentrating practice along with theoretical frame of tourism management. X
8 Developing the skills of communication. X
9 Understanding the trends in the tourism industry. X
10 Having the quality consciousness in the tourism industry. X
11 Adopting work ethic and social responsibility in the tourism industry X

ECTS/Workload Table

Activities Number Duration (Hours) Total Workload
Course Hours (Including Exam Week: 16 x Total Hours)
Special Course Internship
Field Work
Study Hours Out of Class 15 8 120
Presentation/Seminar Prepration
Homework Assignments
Quizzes/Studio Critics
Prepration of Midterm Exams/Midterm Jury
Prepration of Final Exams/Final Jury
Total Workload 120