Hotel Management (TOUR311) Course Detail

Course Name Course Code Season Lecture Hours Application Hours Lab Hours Credit ECTS
Hotel Management TOUR311 5. Semester 3 0 0 3 7
Pre-requisite Course(s)
Course Language English
Course Type Compulsory Departmental Courses
Course Level Bachelor’s Degree (First Cycle)
Mode of Delivery Face To Face
Learning and Teaching Strategies Lecture, Demonstration, Discussion, Question and Answer, Drill and Practice.
Course Coordinator
Course Lecturer(s)
  • Prof. Dr. İbrahim BİRKAN
Course Assistants
Course Objectives This course aims to provide information related to the hotel management.
Course Learning Outcomes The students who succeeded in this course;
  • Provides introductory level information related to the hotel management
  • Understand the importance and features of hotel industry
  • Understand the main differences between the revenue centers and support centers of the hotel establishment
Course Content The hotel business, hotels and room division operation, food and beverage department, the culinary arts, managed services, recreation and leisure, marketing and human resources, leadership, planning and organizing, hospitality information systems.

Weekly Subjects and Releated Preparation Studies

Week Subjects Preparation
1 Introduction to tourism industry Chapter 1
2 The hotel business Chapter 2
3 Hotels and rooms division operation Chapter 3
4 Hotels operation: Food and Beverage Department Chapter 4
5 The culinary arts and restaurant business Chapter 5
6 Managed services Chapter 6
7 Mid-Term Exam Mid-Term Exam
8 Recreation and leisure Chapter 7
9 Marketing and human resources Chapter 8
10 Leadership and management Chapter 9
11 Planning and organizing Chapter 10
12 Motivation Chapter 11
13 Controlling Chapter 12
14 Hospitality Information System Chapter 13
15 Review Review
16 Final Exam Final Exam


Course Book 1. Walker,J.2009.Introduction to Hospitality Management

Evaluation System

Requirements Number Percentage of Grade
Attendance/Participation 1 20
Laboratory - -
Application - -
Field Work - -
Special Course Internship - -
Quizzes/Studio Critics 1 35
Homework Assignments 1 20
Presentation - -
Project - -
Report - -
Seminar - -
Midterms Exams/Midterms Jury 1 35
Final Exam/Final Jury 1 30
Toplam 5 140
Percentage of Semester Work 55
Percentage of Final Work 45
Total 100

Course Category

Core Courses X
Major Area Courses
Supportive Courses
Media and Managment Skills Courses
Transferable Skill Courses

The Relation Between Course Learning Competencies and Program Qualifications

# Program Qualifications / Competencies Level of Contribution
1 2 3 4 5
1 Have a basic knowledge of theories, facts and principles related to tourism and tourism management. X
2 To have information about the economic, cultural, social and environmental dimensions of tourism. X
3 Have knowledge of general business and economics and understand the strategies of human resources management, food and beverage applications, accounting and finance, management and marketing and service marketing in tourism enterprises. X
4 Knows the national and international legal regulations, social, environmental and professional ethical values related to the field of tourism and develops appropriate behaviors to ethics. X
5 Demonstrates reading, comprehension, speaking and writing skills in English at least at the B2 level of European Language Portfolio X
6 Demonstrates reading, comprehension, speaking and writing skills at a general level of European Language Portfolio A2 in Russian, French, German or Spanish. X
7 Uses the information about Tourism and Hotel Management in the business settings and profession; use information and communication technologies and software related to the field. X
8 Carries out the service processes related to Tourism and Hotel Management in line with the needs and demands of the consumers and proposes solutions to the problems that will affect the service processes. X
9 Generates professional knowledge from the data and synthesizes, analyzes, interprets and evaluates the produced knowledge; gain the ability of doing research project preparation and using the information in solving the problems; makes personal and professional development permanent X
10 He / she takes care of personal care, hygiene, clothing and appearance as required by the tourism sector. X
11 Communicates effectively with written, oral, non-verbal and visual ways and demonstrates presentation skills, works effectively as a team and independently. X
12 Recognize and understand different cultures and interact with guests from different cultures. X

ECTS/Workload Table

Activities Number Duration (Hours) Total Workload
Course Hours (Including Exam Week: 16 x Total Hours) 16 3 48
Special Course Internship
Field Work
Study Hours Out of Class 15 2 30
Presentation/Seminar Prepration
Homework Assignments 2 5 10
Quizzes/Studio Critics 7 6 42
Prepration of Midterm Exams/Midterm Jury
Prepration of Final Exams/Final Jury 1 45 45
Total Workload 175