ECTS - Business Process Reengineering

Business Process Reengineering (IE320) Course Detail

Course Name Course Code Season Lecture Hours Application Hours Lab Hours Credit ECTS
Business Process Reengineering IE320 3 0 0 3 5
Pre-requisite Course(s)
Course Language English
Course Type N/A
Course Level Bachelor’s Degree (First Cycle)
Mode of Delivery Face To Face
Learning and Teaching Strategies Lecture, Observation Case Study, Problem Solving, Team/Group, Project Design/Management.
Course Coordinator
Course Lecturer(s)
Course Assistants
Course Objectives This course aims to provide students with a practical and effective set of skills, techniques and methods for identifying, mapping, measuring, objectively analyzing and improving business processes and practices within enterprise and across enterprise boundaries with customers, suppliers and business partners.
Course Learning Outcomes The students who succeeded in this course;
  • Students will be able to develop process maps that clearly depict how your business really works.
  • Students will acquire analysis techniques which quickly identify process gaps.
  • Students will differentiate process refinement, redesign and reengineering.
  • Students will be able to plan, conduct and implement process change.
Course Content Identifying, mapping, measuring, objectively analyzing and improving business processes and practices within enterprise and across enterprise boundaries with customers, suppliers and business partners; best practices, supporting techniques and practical knowledge gleaned from the experience of numerous real-world projects.

Weekly Subjects and Releated Preparation Studies

Week Subjects Preparation
1 Introduction
2 Business Process Mapping
3 Business Process Strategy
4 Business Rule Analysis
5 Measuring the Process
6 Business Process Analysis
7 Midterm
8 Process Improvement Tactics
9 Overview of Enabling Technologies
10 Process Improvement Case Study/Workshop
11 Implementing Process Improvements
12 Business Process Considerations
13 Presentation by Students
14 Presentation by Students
15 Final Examination Period
16 Final Examination Period


Course Book 1. Khan, R., Business Process Management: A Practical Guide, MK Press, 2003 Florida.
Other Sources 2. Jacka, M. and Keller P., Business Process Mapping: Improving Customer Satisfaction, , John Wiley 2002, Canada.
3. Frost, B., Measuring Performance: Using the new metrics to deploy strategy and improve performance, measurement international, 2000 Ny.
4. Kaydos, W., Operational Performance Measurement: Increasing Total Productivity, CRC Press 1999, Florida.

Evaluation System

Requirements Number Percentage of Grade
Attendance/Participation - -
Laboratory - -
Application - -
Field Work - -
Special Course Internship - -
Quizzes/Studio Critics - -
Homework Assignments - -
Presentation - -
Project 1 30
Report - -
Seminar - -
Midterms Exams/Midterms Jury 1 30
Final Exam/Final Jury 1 40
Toplam 3 100
Percentage of Semester Work 60
Percentage of Final Work 40
Total 100

Course Category

Core Courses
Major Area Courses
Supportive Courses X
Media and Managment Skills Courses
Transferable Skill Courses

The Relation Between Course Learning Competencies and Program Qualifications

# Program Qualifications / Competencies Level of Contribution
1 2 3 4 5
1 An ability to apply knowledge of mathematics, science and engineering to Industrial Engineering; an ability to apply theoretical and practical knowledge to model and solve engineering problems.
2 An ability to identify, formulate and solve complex engineering problems; an ability to select and apply proper analysis and modeling methods.
3 An ability to design a complex system, process, tool or component to meet desired needs within realistic constraints; an ability to apply modern design.
4 An ability to develop, select and put into practice techniques, skills and modern engineering tools necessary for engineering practice; an ability to use information technology effectively.
5 An ability to design, conduct experiments, collect data, analyze and interpret results for the study of complex engineering problems or disciplinary research topics.
6 An ability to work individually, on teams, and/or on multidisciplinary teams.
7 Ability to communicate effectively in Turkish orally and in writing; knowledge of at least one foreign language; effective report writing and understand written reports, preparing design and production reports, making effective presentations, giving and receiving clear and understandable instruction.
8 A recognition of the need for, and an ability to engage in life-long learning; an ability to use information-seeking tools and to follow the improvements in science and technology.
9 An ability to behave according to the ethical principles, an understanding of professional and ethical responsibility. Information on standards used in industrial engineering applications.
10 Knowledge of business applications such as project management, risk management and change management. A recognition of entrepreneurship, innovativeness. Knowledge of sustainable improvement.
11 Information on the effects of industrial engineering practices on health, environment and security in universal and societal dimensions and the information on the problems of the in the field of engineering of the era. Awareness of the legal consequences of engineering solutions.
12 An ability to design, development, implementation and improvement of integrated systems that include human, materials, information, equipment and energy.
13 Knowlede on appropriate analytical, computational and experimental methods to provide system integration.

ECTS/Workload Table

Activities Number Duration (Hours) Total Workload
Course Hours (Including Exam Week: 16 x Total Hours) 16 3 48
Special Course Internship
Field Work
Study Hours Out of Class 16 2 32
Presentation/Seminar Prepration 1 2 2
Project 1 30 30
Homework Assignments
Quizzes/Studio Critics
Prepration of Midterm Exams/Midterm Jury 1 5 5
Prepration of Final Exams/Final Jury 1 8 8
Total Workload 125