ECTS - Travel Agency and Tour Operator Management
Travel Agency and Tour Operator Management (TKİŞ203) Course Detail
| Course Name | Course Code | Season | Lecture Hours | Application Hours | Lab Hours | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| Travel Agency and Tour Operator Management | TKİŞ203 | 1 | 0 | 0 | 3 | 7 |
| Pre-requisite Course(s) |
|---|
| N/A |
| Course Language | English |
|---|---|
| Course Type | N/A |
| Course Level | Associate (Short Cycle) |
| Mode of Delivery | Distance |
| Learning and Teaching Strategies | Lecture, Demonstration, Discussion, Question and Answer. |
| Course Lecturer(s) |
|
| Course Objectives | It aims to provide information related to travel agents and tour operators |
| Course Learning Outcomes |
The students who succeeded in this course;
|
| Course Content | The information about the management and the organization of the travel businesses in tourism sector |
Weekly Subjects and Releated Preparation Studies
| Week | Subjects | Preparation |
|---|---|---|
| 1 | The histories of travel and the travel agencies | Chapter 1 |
| 2 | Distribition channels in tourism industry. | Chapter 2 |
| 3 | Travel and transportation (Motorway and rail) | Chapter 3 |
| 4 | Travel and transportation (Sea route and airline) | Chapter 4 |
| 5 | Travel agencies and functions of travel agencies | Chapter 5 |
| 6 | Mid Term | Midterm |
| 7 | Classifications of travel agencies, establishments and the agreements | Chapter 6 |
| 8 | The activities of travel agencies (reservation, ticketing, customs process). | Chapter 7 |
| 9 | The activities of travel agencies (information, car rental, visa process). | Chapter 8 |
| 10 | The definition, characteristics and the classifications of tour operator. | Chapter 9 |
| 11 | The activities of tour operators, the factors effects the activities of tour operators, | Chapter 10 |
| 12 | Customer rights in travel sector. | Chapter 11 |
| 13 | National and International Travel Organizations | Chapter 12 |
| 14 | Travel agency and tour operator’s problems faced in Turkey | Chapter 13 |
| 15 | Distribution systems in tourism | Chapter 14 |
| 16 | Final Exam | Final Exam |
Sources
| Course Book | 1. -İçöz, O. (2006). Seyahat Acentaları ve Tur Operatörlüğü Yönetimi. 5. Basım Ankara: Turhan Kitapevi. - |
|---|---|
| Other Sources | 2. Hacıoğlu, N. (1995) Seyahat Acenteleri ve Tur Operatörlüğü, Bursa: Uludağ Üniversitesi Basımevi. |
Evaluation System
| Requirements | Number | Percentage of Grade |
|---|---|---|
| Attendance/Participation | 1 | 5 |
| Laboratory | - | - |
| Application | - | - |
| Field Work | - | - |
| Special Course Internship | - | - |
| Quizzes/Studio Critics | - | - |
| Homework Assignments | 1 | 10 |
| Presentation | - | - |
| Project | - | - |
| Report | - | - |
| Seminar | - | - |
| Midterms Exams/Midterms Jury | 1 | 20 |
| Final Exam/Final Jury | 1 | 65 |
| Toplam | 4 | 100 |
| Percentage of Semester Work | 35 |
|---|---|
| Percentage of Final Work | 65 |
| Total | 100 |
Course Category
| Core Courses | X |
|---|---|
| Major Area Courses | |
| Supportive Courses | |
| Media and Managment Skills Courses | |
| Transferable Skill Courses |
The Relation Between Course Learning Competencies and Program Qualifications
| # | Program Qualifications / Competencies | Level of Contribution | ||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | ||
| 1 | The skills of understanding, explaining, and using the fundamental concepts of tourism and accommodation management | |||||
| 2 | Analyzing and designing management techniques and practices in tourism and accommodations | |||||
| 3 | Understanding the planning, organizing, executing, coordinating and control functions of tourism and accommodation management, along with explanation and implementation of them. | |||||
| 4 | Understanding the strategic, tactical and operational dimensions of the tourism and accommodation management. | |||||
| 5 | Ability to use the modern techniques and technological devices of tourism industry. | |||||
| 6 | Improving the ability to effectively implement the knowledge and skills in alternative tourism areas. | |||||
| 7 | Concentrating practice along with theoretical frame of tourism management. | |||||
| 8 | Developing the skills of communication. | |||||
| 9 | Understanding the trends in the tourism industry. | |||||
| 10 | Having the quality consciousness in the tourism industry. | |||||
| 11 | Adopting work ethic and social responsibility in the tourism industry | |||||
ECTS/Workload Table
| Activities | Number | Duration (Hours) | Total Workload |
|---|---|---|---|
| Course Hours (Including Exam Week: 16 x Total Hours) | |||
| Laboratory | |||
| Application | |||
| Special Course Internship | |||
| Field Work | |||
| Study Hours Out of Class | 15 | 10 | 150 |
| Presentation/Seminar Prepration | |||
| Project | |||
| Report | |||
| Homework Assignments | |||
| Quizzes/Studio Critics | 1 | 10 | 10 |
| Prepration of Midterm Exams/Midterm Jury | |||
| Prepration of Final Exams/Final Jury | |||
| Total Workload | 160 | ||