ECTS - Integrated Quality Systems Management of Logistics and Transportation

Integrated Quality Systems Management of Logistics and Transportation (LOG322) Course Detail

Course Name Course Code Season Lecture Hours Application Hours Lab Hours Credit ECTS
Integrated Quality Systems Management of Logistics and Transportation LOG322 3 0 0 3 6
Pre-requisite Course(s)
Course Language English
Course Type N/A
Course Level Bachelor’s Degree (First Cycle)
Mode of Delivery Face To Face
Learning and Teaching Strategies Lecture, Question and Answer, Drill and Practice, Observation Case Study.
Course Coordinator
Course Lecturer(s)
Course Assistants
Course Objectives This course is designed to develop a simple understanding of Total Quality Management by using statistical tools and techniques.
Course Learning Outcomes The students who succeeded in this course;
  • Students who are successful in this course, will be able; To understand and evaluate the Total Quality Management concept, principles and the system applications for businesses in real life.
  • To create an awareness about the ISO and QS certification process and its necessity for the industry.
  • To understand both technical and philosophical issues surrounding quality management;
  • To use statistical approach and tools for quality control.
  • To make right decisions for total quality management systems constructions in management level plans.
Course Content This course focuses on the definition of TQM, tools and techniques for quality improvement, basic statistics, control charts, six sigma and international quality standarts (ISO).

Weekly Subjects and Releated Preparation Studies

Week Subjects Preparation
1 Introduction to Course and Quality Course Book - Chapter 1
2 Quality Concepts Chapter 2
3 Total Quality Management, Philosophy, Principles and Practices Chapter 2
4 Quality Gurus: Their Philosophies, principles and methods Evans, Chapter 3 Reading: "A Note On Quality: The Views of Deming, Juran, Crosby."
5 TQM- tools and techniques Course Book - Chapter 3
6 TQM- management and planning tools Chapter 12
7 Midterm Exam Midterm Exam
8 Fundementals of Statistics Chapter 4
9 Control charts for Variables Chapter 5
10 Focusing on Customers Evans, Chapter 5
11 Quality in Product/Process Design Evans, Chapter 7 Reading: "Quality on the Line."
12 Human Resource Management in Quality Evans, Chapter 10 Reading: "Implementing TQM with Self-Directed Teams."
13 Quality Assurance/Control Evans, Chapter 14 Reading: "Communication and Control Processes in the Delivery of Service Quality."
14 Team work and presentation Research and presenting one firm’s TQM strategy
15 Team work and presentation Research and presenting one firm’s TQM strategy
16 Final Exam Final Exam


Course Book 1. Besterfield, D.H., Besterfield- Michna, C. Besterfield, G.H. and Besterfield- Sacre, M. “Total Quality Management “, 3rd ed., NJ: Prentice Hall, 2003.
Other Sources 2. James R. Evans and William B. Lindsay, The Management and Control of Quality, 5th ed. (Minneapolis: West Publishing Company, 2002).

Evaluation System

Requirements Number Percentage of Grade
Attendance/Participation 1 10
Laboratory - -
Application - -
Field Work - -
Special Course Internship - -
Quizzes/Studio Critics - -
Homework Assignments - -
Presentation 1 15
Project - -
Report - -
Seminar - -
Midterms Exams/Midterms Jury 1 35
Final Exam/Final Jury 1 40
Toplam 4 100
Percentage of Semester Work 60
Percentage of Final Work 40
Total 100

Course Category

Core Courses
Major Area Courses X
Supportive Courses
Media and Managment Skills Courses
Transferable Skill Courses

The Relation Between Course Learning Competencies and Program Qualifications

# Program Qualifications / Competencies Level of Contribution
1 2 3 4 5
1 1 - To be able to utilize the theoretical and practical knowledge acquired in the fields of International Trade and Logistics with an interdisciplinary approach in developing expertise on the track of the progress in the globalized business world
2 2 - To exercise managerial skills by conducting his/her competences in the fields of International Trade and Logistics actively into real processes
3 3 - To be able to communicate effectively both in written and oral forms with the peers in the department where he/she holds a position and organize professional development activities
4 4 - To assess the basic and current dynamics of flexible and open fields of International Trade and Logistics in a theoretical framework
5 5 - To solve the complex problems in the fields of International Trade and Logistics with analytic and independent thinking ability and capability to synthesize them with embracing versatility
6 6 - To keep professional capabilities updated through improving business practicum by keeping track of the changes and innovations in the sector
7 7 - To have the characteristics to interpret, inquire and deepen the knowledge acquired during the education process within the existing economic conjuncture
8 8 - To have the necessary organizational skills and responsibility to create flexible, efficient and rapid solutions to the existing and possible problems with an innovative approach by facilitating sectoral coordination through the practices of International Trade and Logistics.
9 9 - To be able to use the current and widely used field specific information and software programs besides having up-to-date technical equipment and multiple language skills needed by private sector in both national and international platforms.
10 10 - To possess the competency in the English language to be able to communicate in every platform effectively, due to the international characteristic of the field they studied
11 11 - To become individuals having high intellectual and social capacity, vision and moral values and the ability to adapt to group communication

ECTS/Workload Table

Activities Number Duration (Hours) Total Workload
Course Hours (Including Exam Week: 16 x Total Hours)
Special Course Internship
Field Work
Study Hours Out of Class
Presentation/Seminar Prepration 1 25 25
Homework Assignments
Quizzes/Studio Critics
Prepration of Midterm Exams/Midterm Jury 1 30 30
Prepration of Final Exams/Final Jury 1 35 35
Total Workload 90