Crisis Communication (HIR507) Course Detail

Course Name Course Code Season Lecture Hours Application Hours Lab Hours Credit ECTS
Crisis Communication HIR507 Elective Courses 3 0 0 3 5
Pre-requisite Course(s)
N/A
Course Language Turkish
Course Type Elective Courses
Course Level Social Sciences Master's Degree
Mode of Delivery Face To Face
Learning and Teaching Strategies Lecture, Discussion, Question and Answer, Observation Case Study, Brain Storming.
Course Coordinator
Course Lecturer(s)
Course Assistants
Course Objectives This course on crisis management offers students the basics in identifying, preventing, and controlling crisis situations. Crisis management basics, from preparation to training and compliance are discussed, as are various stages of a crisis, and the need to establish a crisis management team. Clearly identifying the roles and functions of each crisis management team member is essential for the ultimate success of contingency planning, which is also discussed.
Course Learning Outcomes The students who succeeded in this course;
  • Defines crisis management
  • Describe the basics of crisis management.
  • Define the role of the crisis manager
  • Describe putting crisis management into action
  • Implement damage control and Create a crisis management checklist.
Course Content The basics of identifying, preventing, and controlling crisis situations.

Weekly Subjects and Releated Preparation Studies

Week Subjects Preparation
1 What Is Crisis Management? Chapter1
2 Identifying a Crisis Chapter2
3 Types of crisis, Chapter 3
4 Crisis Management Basics Chapter 4
5 The Role of the Crisis Manager Chapter 5
6 Crisis Stages Chapter 6
7 Establishing a Crisis Management Team Chapter 7
8 Midterm
9 Putting Crisis Management Into Action Chapter 8
10 Psychology Of Crisis Management Decisions Chapter 9
11 Common Crisis Management Plan Weaknesses; Contingency Plans Chapter 10-11
12 Damage Control Chapter 12
13 Case study
14 Case Study
15 Case study
16 Final Exam

Sources

Course Book 1. Devlin, Edward S., Crisis Management Planning & Execution, Taylor&Francis, NW, 2007.

Evaluation System

Requirements Number Percentage of Grade
Attendance/Participation - -
Laboratory - -
Application - -
Field Work - -
Special Course Internship - -
Quizzes/Studio Critics - -
Homework Assignments 1 30
Presentation - -
Project - -
Report - -
Seminar - -
Midterms Exams/Midterms Jury 1 30
Final Exam/Final Jury 1 40
Toplam 3 100
Percentage of Semester Work 100
Percentage of Final Work 0
Total 100

Course Category

Core Courses
Major Area Courses X
Supportive Courses
Media and Managment Skills Courses
Transferable Skill Courses

The Relation Between Course Learning Competencies and Program Qualifications

# Program Qualifications / Competencies Level of Contribution
1 2 3 4 5
1 He/she will be competent in evaluating basic concepts and the conceptual interrelations as well as their reflections on theoretical and practical levels.
2 He/she will have the knowledge of the basic methodological approaches, methods and research technics and their implementations.
3 Evaluating the contribution of public relation and advertising theories and applications to the existing/potential occasions and problems in the national and international area.
4 Being aware of the ethics of public relations occupation and having the consciousness of occupational responsibility.
5 Being able to plan and apply strategic communication processes in the fields of public communications, public opinion building, agenda determination, setting, orientation and managing.
6 Creating the sustainable development and quality insight oriented to concepts such as; corporate communication, corporate identity, corporate culture, corporate citizenship, corporate loyalty, reputation, value, social responsibility, image management, relationship management, perception management, emotional intelligence, human resource, etc.
7 To have a through knowledge of the communication methodology directed to private sector, public sector and civil society
8 Having theoretical knowledge on information communication technologies, understanding its reflections in the society and using this knowledge both in theoretical and application.
9 Come to conclusions by connecting and analyzing data on social sciences and using these conclusions in the field of public relations
10 Reaching current information about the discipline by researching the national and international literature in the field of public relations and publicity.
11 Reaching scientific results by defining the right method/techniques directed to the purpose of the research.
12 Come to conclusions by connecting and analyzing data on social sciences and using these conclusions in the field of public relations.

ECTS/Workload Table

Activities Number Duration (Hours) Total Workload
Course Hours (Including Exam Week: 16 x Total Hours)
Laboratory
Application
Special Course Internship
Field Work
Study Hours Out of Class
Presentation/Seminar Prepration
Project
Report
Homework Assignments
Quizzes/Studio Critics
Prepration of Midterm Exams/Midterm Jury
Prepration of Final Exams/Final Jury
Total Workload 0