ECTS - Process Analysis and Improvement

Process Analysis and Improvement (ISE515) Course Detail

Course Name Course Code Season Lecture Hours Application Hours Lab Hours Credit ECTS
Process Analysis and Improvement ISE515 Area Elective 3 0 0 3 5
Pre-requisite Course(s)
N/A
Course Language English
Course Type Elective Courses
Course Level Natural & Applied Sciences Master's Degree
Mode of Delivery Face To Face
Learning and Teaching Strategies Lecture.
Course Coordinator
Course Lecturer(s)
Course Assistants
Course Objectives The objectives of this course are to explain the approaches for analyzing and documenting business processes and to explore various techniques, models and tools in order to support the work.
Course Learning Outcomes The students who succeeded in this course;
  • Use different techniques for business process analysis
  • Build system requirements that meet business needs
  • Understand the critical role of business process analysis for system requirements
  • Define business functions and elementary business processes
Course Content Business process concepts, process change drivers, business process mapping, business process strategy, business rule analysis, measuring the process, business process analysis, process improvement approaches, six Sigma, process reengineering, overview of enabling technologies.

Weekly Subjects and Releated Preparation Studies

Week Subjects Preparation
1 Introduction to Process Analysis and Improvement Chapter 1, Havey Chapter 1
2 Despcription of a Good BPM Arhitecture Havey Chapter 2
3 Process Theory Chapter 3
4 Process Design Patterns Havey Chapter 4
5 Process Analysis and Improvement Using Visio Chapter 2,3
6 Data Management and Analysis Using Excel Chapter 4, 5
7 Workflow Management Havey Chapter 7
8 Process Simulation Chapter 6, 7
9 Process Simulation Chapter 6, 7
10 Visual Basic for Applications: Computer Based Tools Integration Chapter 8
11 Process Analysis and Improvement Application: Customer Service Center Chapter 9
12 Process Analysis and Improvement Application: Supply Chain Management Chapter 10
13 Student Process Analysis and Improvement Projects Chapter 11
14 Future of Computer Based Tools for Process Analysis and Improvement Chapter 12
15 Final Examination Period Review of topics
16 Final Examination Period Review of topics

Sources

Course Book 1. Seppanen, M. S., Kumar, S., Chandra, C., Process Analysis and Improvement: Tools and Techniques, McGraw-Hill, 2005. ISBN: 0072857129
Other Sources 2. Havey, M., Essential Business Process Modeling, O'Reilly Media, 2005
3. Harmon, P., Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals, Morgan Kaufmann (The MK/OMG Press), 2007.
4. Harrington, H. J., Esseling, E. K. C., Van Nimwegen, H., Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement, McGraw-Hill, 1997.
5. Persse, J. R., Process Improvement Essentials: CMMI, Six SIGMA, and ISO 9001, O'Reilly Media, 2006.

Evaluation System

Requirements Number Percentage of Grade
Attendance/Participation - -
Laboratory - -
Application - -
Field Work - -
Special Course Internship - -
Quizzes/Studio Critics - -
Homework Assignments 3 30
Presentation - -
Project - -
Report - -
Seminar - -
Midterms Exams/Midterms Jury 1 30
Final Exam/Final Jury 1 40
Toplam 5 100
Percentage of Semester Work
Percentage of Final Work 100
Total 100

Course Category

Core Courses X
Major Area Courses
Supportive Courses
Media and Managment Skills Courses
Transferable Skill Courses

The Relation Between Course Learning Competencies and Program Qualifications

# Program Qualifications / Competencies Level of Contribution
1 2 3 4 5
1 Gains the ability to apply advanced computing and/or information knowledge in solving software engineering problems.
2 Develops solutions using different technologies, software architectures and life-cycle approaches.
3 Gains the ability to design, implement, and evaluate a software system, component, process, or program using modern techniques and engineering tools for software engineering practices. X
4 Gains ability to gather/acquire, analyze, interpret data and make decisions to understand software requirements.
5 Gains skills of effective oral and written communication and critical thinking about a wide range of issues arising in the context of working constructively on software projects. X
6 Gains the ability to access information to follow current developments in science and technology, conducts scientific research in the field of software engineering, and conducts a project.
7 Acquires an understanding of professional, legal, ethical and social issues and responsibilities related to Software Engineering. X
8 Acquires project and risk management skills and gains awareness of the importance of entrepreneurship, innovation, and sustainable development, as well as international standards and methodologies. X
9 Understands the impact of Software Engineering solutions in a global, environmental, societal and legal context while making decisions. X
10 Gains awareness of the development, adoption, and ongoing support for the use of excellence standards in software engineering practices. X

ECTS/Workload Table

Activities Number Duration (Hours) Total Workload
Course Hours (Including Exam Week: 16 x Total Hours)
Laboratory
Application
Special Course Internship
Field Work
Study Hours Out of Class 16 5 80
Presentation/Seminar Prepration
Project
Report
Homework Assignments 3 15 45
Quizzes/Studio Critics
Prepration of Midterm Exams/Midterm Jury 1 20 20
Prepration of Final Exams/Final Jury 1 30 30
Total Workload 175