ECTS - Ramp Handling and Passanger Services

Ramp Handling and Passanger Services (AVM205) Course Detail

Course Name Course Code Season Lecture Hours Application Hours Lab Hours Credit ECTS
Ramp Handling and Passanger Services AVM205 3 0 0 3 4
Pre-requisite Course(s)
N/A
Course Language English
Course Type N/A
Course Level Bachelor’s Degree (First Cycle)
Mode of Delivery Face To Face
Learning and Teaching Strategies Lecture, Question and Answer, Field Trip, Problem Solving.
Course Coordinator
Course Lecturer(s)
Course Assistants
Course Objectives Detail about the aircraft defining the concepts of weight and balance, impact on the performance of the aircraft weight and balance. Passenger services and terminal, to teach aviation terminology.
Course Learning Outcomes The students who succeeded in this course;
  • Students will be able to describe in detail the concepts of weight and balance of aircraft.
  • Students will be able to use the weight and balance calculation methods.
  • Students can be aircraft loading calculations by fill out the forms.
  • Students will have the information passenger service infrastructure will form the theoretical basis.
  • Students will be able to learn the terminology of aviation and aviation phonetic.
  • Students will have information about operational services, cargo services and ground handling services.
Course Content Load on aircraft weight and balance, the importance of balance, means for preparing the load and balance form, passenger services, aviation terminology, flight details, ticketing, check-in types

Weekly Subjects and Releated Preparation Studies

Week Subjects Preparation
1 Aircraft weights with load and balance: The importance of balance: Center of gravity and balance, Moment, Imaginary starting line, Body location number, Gravity, Empty aircraft's center of gravity.
2 Home Aerodynamic Wing Section: The blade section, The main blade section calculations, Stabilizer trim graph, The limits of center of gravity. Load and balance calculation methods: Calculation method, Graphical method and table method.
3 Load and balance calculation methods: Calculation method, Graphical method and table method.
4 Overload effects on aircraft performance: Take-off, Climbing, Straight flight, Landing, Unable to hold in the air. Loading the front and back of the center of gravity in the limit, effects on aircraft performance: Take-off, Straight flight, Landing.
5 Passenger and freight transportation in air transport: Mail, passengers, baggage, cargo regulations and limitations.
6 Loading the front and back of the center of gravity in the limit, effects on aircraft performance: Take-off, Straight flight, Landing.
7 Mid-Term Exam
8 Boeing type aircrafts preparation of load and balance forms.
9 SHGM, IATA, ICAO, ECAC, Aviation Phonetics: The codes used for passenger services, Aviation terminology, Flight Details, Journey Types, Tickets: Ticket types, ticketing related terms
10 Cargo services, Operational Services, Check-in: Check-in procedures, Check-in types, Passengers who require special services, Passengers who require special services, Baggage handling limits, Baggage labeling,
11 Passengers who require special services
12 Dangerous Goods
13 Lost baggageExcess baggage rules and practices Passport, Passenger profile, Visa types,
14 Lost baggage
15 General Aviation Concepts
16 Final Exam

Sources

Course Book 1. ACRP Synthesis 29, Ramp Safety Practices, Airport Cooperative Research Program, 2011.
2. John G. Wensveen, Air Transportation, A Management Perspective, Sixth Edition, Ashgate, 2007.
Other Sources 3. ICAO and IATA Manuals.

Evaluation System

Requirements Number Percentage of Grade
Attendance/Participation - -
Laboratory - -
Application - -
Field Work - -
Special Course Internship - -
Quizzes/Studio Critics 1 10
Homework Assignments 1 10
Presentation - -
Project - -
Report - -
Seminar - -
Midterms Exams/Midterms Jury 1 30
Final Exam/Final Jury 1 50
Toplam 4 100
Percentage of Semester Work 50
Percentage of Final Work 50
Total 100

Course Category

Core Courses
Major Area Courses X
Supportive Courses
Media and Managment Skills Courses
Transferable Skill Courses

The Relation Between Course Learning Competencies and Program Qualifications

# Program Qualifications / Competencies Level of Contribution
1 2 3 4 5
1 Ability to determine, identify, formulate and solve the problems in the field of aviation management; for this purpose, ability to select and apply appropriate methods of analyzing and modelling X
2 Adequate knowledge in the areas of business, management, and aviation management; ability to apply to identify and solve the problems encountered in the field of air transport operations and theoretical and practical knowledge in these areas. X
3 Ability to design to meet the specific requirements of complex system or process related to aviation management, under realistic constraints and conditions; for this purpose, ability to apply modern design methods.( Realistic constraints and conditions, depending on the nature of the design, contain items as economics, environmental issues, sustainability, manufacturability, ethical, health, safety, social and political problems.) X
4 The ability to select, use and develop of modern techniques and tools that are needed for the applications needed in aviation management;the ability to use information technologies effectively. X
5 To examine the problem of aviation management experimental design, conducting experiments, collecting data, analyzing and interpreting the results skills. X
6 The ability to work effectively in the disciplinary and multi-disciplinary teams; individual study skills. X
7 Effective verbal and written communication skills in English; follow the information and developments in the field and be able to share with other people, use it in the B1 level of European Language Portfolio, knowing at least one foreign language.
8 Aware of the necessity of lifelong learning, ability to access to information, follow developments in science and technology and continuous self-renewal ability.
9 Information about business applications such as project management, risk management and change management; awareness of entrepreneurship, innovation and sustainable development.
10 Information about the effects of aviation management applications on health, environment and safety in the universal and social dimensions and be aware of the legal consequences of the applications to be performed.
11 To possess conscious about the effects of management and workplace applications of aviation management enterprises on occupational and environmental safety and the health of employees, as well as awareness about legal consequences of these applications.
12 To possess conscious about responsibility of professional and ethics. X

ECTS/Workload Table

Activities Number Duration (Hours) Total Workload
Course Hours (Including Exam Week: 16 x Total Hours) 16 3 48
Laboratory
Application
Special Course Internship
Field Work
Study Hours Out of Class 14 1 14
Presentation/Seminar Prepration
Project
Report
Homework Assignments 1 10 10
Quizzes/Studio Critics
Prepration of Midterm Exams/Midterm Jury 1 10 10
Prepration of Final Exams/Final Jury 1 15 15
Total Workload 97